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040 -CATALOGING SOURCE
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a
Original cataloging agency
NEU GrandLibrary
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041 -LANGUAGE CODE
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a
Language code of text/sound track or separate title
eng
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050 -LIBRARY OF CONGRESS CALL NUMBER
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a
Classification number
HF5415.1265
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b
Item number
.N495 2000
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100 -MAIN ENTRY--PERSONAL NAME
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a
Personal name
Newell Frederick
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d
Dates associated with a name
1926
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245 -TITLE STATEMENT
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a
Title
Loyalty.com
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h
Medium
BOOK
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b
Remainder of title
customer relationship management in the new era of Internet marketing /
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c
Statement of responsibility, etc
Frederick Newell.
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260 -PUBLICATION, DISTRIBUTION, ETC. (IMPRINT)
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a
Place of publication, distribution, etc
New York :
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b
Name of publisher, distributor, etc
McGraw-Hill,
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c
Date of publication, distribution, etc
c2000.
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300 -PHYSICAL DESCRIPTION
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a
Extent
xx, 325 p. ;
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c
Dimensions
24 cm.
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504 -BIBLIOGRAPHY, ETC. NOTE
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a
Bibliography, etc
Includes bibliographical references (p. 306-317) and index.
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650 -SUBJECT ADDED ENTRY--TOPICAL TERM
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a
Topical term or geographic name as entry element
Internet marketing
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650 -SUBJECT ADDED ENTRY--TOPICAL TERM
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a
Topical term or geographic name as entry element
Customer relations
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655 -INDEX TERM--GENRE/FORM
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a
Genre/form data or focus term
Electronic books.
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856 -ELECTRONIC LOCATION AND ACCESS
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